You will notice that a good many of our products include free economy shipping. We believe FREE SHIPPING makes it easier on our customers. Economy shipping usually means UPS ground or Fedex ground. For items that do not include free shipping, please see below.
Shipping options include UPS Ground, FedEx Ground and select common carriers. Shipping rates are based on weight and zip code. UPS will handle up to 150 lbs. Orders larger than 150 lbs will have to be shipped by common carrier. When ordering, you may be directed to contact us for a shipping quote.
In stock items usually ship in 1 -3 business days. Production orders can take 10 - 15 business days to ship. Some interlocking rubber tiles can take 15 business days to ship. These estimates are not guaranteed. If you are facing a deadline for receipt of product, please call customer service for help.
After shipping, customer will be contacted with tracking information either by phone or email. Up to date tracking can be accessed through the carriers web site. Customer must contact carrier regarding deliveries of larger orders. Our freight quotes are STRICTLY "business to business" or "business to terminal". Customer is responsible for accepting delivery at a time of carrier's choosing. Special appointment "windows" are sometimes available at additional charge.
It is recommended that customer contact carrier immediately after receiving tracking number to coordinate a delivery window. Customer is responsible for removing product from the rear of the truck and bringing down to street level.
Residential and/or Lift-gate service is available at an additional charge to the customer.
If you are looking for a shipping quote, please call us or let us know below the product your are looking for, the amount of product you need, a delivery zip code and any special requirements such as residential delivery, lift-gate service or other and we will work our freight brokers for the best available price.